The agentic ops platform for freight forwarding.
Six Pre-Trained Agents working as one team. One task screen. Your team in charge of every customer-facing reply.
Not a chatbot. Not a dashboard. An agentic team.
Where FreighAI sits in the landscape of "AI for freight" — and what makes it different.
You ask, AI answers. One conversation. Generic. Knows nothing about your customers, your rates, your shipments.
You view, you click, you do the work. AI surfaces data. Humans still do the manual lifting on every quote, booking, follow-up.
Six agents do the work — read RFQs, look up rates, draft replies, classify exceptions, chase invoices. Your team approves.
Six Pre-Trained Agents. Each owns a process.
Not one AI doing one thing. A coordinated team — they hand off to each other, so nothing falls through.
Each agent. Its own flow.
Steps vary. One gate at the end.
RFQ in PDF, Excel, Word, email, WhatsApp — even a hand-written note.
Origin · Dest · Weight · INCO · Urgency — all captured to your workspace.
Real-time carrier API + your rate cards + history. AI ranks the best fit.
Composed in your house tone — ready for coordinator review.
Coordinator signs off. Nothing reaches the customer without your team's approval.
Reply lands on the same WhatsApp / email thread your customer started.
One screen. Four buckets. Every department.
All six agents prepare their work into the same task screen. Quote Prep · Customer Response · Provider & Booking · Documentation & Handoff. Every task carries an SLA stamp.
Source: FreighAI Quotations Report · 12 months live at Infinity Logistics.
You choose what the agents do on their own. Always.
Every task type has a dial. Start cautious, build trust, expand the agents' autonomy as your comfort grows. Some actions are locked to Supervised — never auto — by design.
Routine tasks the team has watched the agent handle correctly for weeks.
Agent does all the work, then queues the action for human approval.
High-stakes actions. The toggle exists, but Auto is disabled by design.
The dial is yours. Most customers start every agent in Supervised mode. Trust builds, accuracy proves out, and the dial moves — one task type at a time.
Per shipment. As it happens. Not 3 months late.
Variance flagged the moment the carrier invoice posts. Green or red. By shipment, customer, lane, carrier.
FreighAI bridges what you already run.
The biggest objection — "but we already use X" — dissolves before it forms. We bridge to your TMS, your accounting, your carriers, your inbox.
CargoWise · Logi-Sys · Kale · Shipsy · Magaya · in-house
Tally · QuickBooks · Zoho · SAP · in-house
3,000+ globally · onboarded per customer · real-time polling
Anything else your stack needs · we expose the layer
The 60-day pilot includes the integration work — with your specific TMS, accounting, and carriers. Not a separate engagement. Not a deferred line item.
With half the pricing team +70% more business · last 12 months.
“It's like having many more pricing experts with perfect memory who never take a day off.”
