FreighAI
FreighAI · BOOKING & JOB ORDERS AGENT
AI AGENT · 02 OF 06

“Yes” arrives. Then the real work starts.

Re-keying the JO. Chasing four document fields. Calling the carrier. Filing the booking. Sixty minutes — for one quote your team already worked an hour on.

Picking up Cascadia Cargo where the Quotation Agent handed off. Same RFQ. Same coordinator. Now: acceptance.

See it populate a JO from the won quote
MONDAY · 10:47 · APEIRON REPLIESACCEPTANCE DETECTED
MOHAMED · APEIRON CARGO10:47

ok pls proceed and send PI · need by Thu

AGENT INFERENCEREAD ON ARRIVAL
Classified · ACCEPTANCEJO NEXT
ALSO READS · ANY PHRASING
“kindly proceed”“go ahead and book”“agreed, send PI”“yes, do it”“we are good to go”“confirmed — raise the PI”
ACCEPTANCE DETECTED · HOWEVER THE YES IS WORDED
ACT · POPULATE · FROM THE QUOTE

Parses. Logs. Pre-drafts. Ai handles the busywork.

Every field traces back to its source. Customer, lane, carrier, weight, quoted price — all pulled from the quote that won.

See zero re-keys end-to-end
Job Order · #2026-02517
DRAFT · POPULATED FROM THE QUOTE · NEEDS 4 GAPS
ZERO RE-KEYS
A
Cascadia Cargo Services LLC
FORWARDER · ACCOUNT · 30 DAYS · NEW DEAL
FROM QT-16419
LANEGurugram, IN → Ajman, AEFROM QT-16419
MODEAir · ExpressFROM QT-16419
CARRIERDHL ExpressAI PICKAI PICK · QT-16419
WEIGHT72 kg · 2 pcsFROM RFQ
QUOTEDAED 425 + AED 35 handlingQT-16419 · v2
DUEThu · 18:00 ISTFROM CUSTOMER REPLY
✓ 6 OF 10 FIELDS POPULATED⚠ 4 GAPS · WILL ASK APEIRON
Fields Missing · JO-02517
FREIGHT-DOMAIN AWARE · ASKED ONCE · 11:02
4 GAPS
IEC
Importer Exporter Code
INDIA · CUSTOMS FILING
GSTIN
GST Identification Number
INDIA · TAX
HS
HS Classification (8-digit)
BOTH SIDES · CUSTOMS
PHONE
Consignee phone (UAE)
AJMAN · LAST-MILE
ASKED IN ONE GO · AWAITING APEIRON
11:02 · SAME THREAD
IEC10-digit code
GSTIN15-char
HS CODE8-digit
PHONE+971·…
ACT · GAPS · ASKED ONCE

Finds the gaps. Gets it fixed timely.

IEC for India customs. GSTIN for tax. HS code for both sides. Consignee phone for Ajman last-mile. All four in one polite message, on the WhatsApp thread Cascadia already uses.

Not four emails over three days. Not chasing on Tuesday for something needed Monday.

Do your gaps look like this?
ACT · GATE · 11:48

Gaps filled. Your turn.

The agent does not call DHL on its own. The carrier booking is the high-stakes step — your coordinator owns it.

CARRIER BOOKING · JO-02517 · APEIRON
You book the slot.
11:48. Gaps filled by Cascadia. Slot confirmed by DHL. Your coordinator owns the booking.
AI-RANKED SLOTS · GURUGRAM → AJMAN · TUE
BY HISTORICAL ACCEPT × ETA FIT
AI PICK1
DHL Express · Tue 04:30
94% HISTORICAL ACCEPT · ETA FIT THU 18:00
FITS
2FedEx Priority · Tue 06:1582% · ETA fit
3Aramex Express · Wed 04:0076% · 6h late
CARRIER
DHL Express
SLOT
Tue · 04:30
AWB
on confirm
ETA
Thu · 18:00
CARRIER BOOKING · LOCKED TO SUPERVISED
COORDINATOR · UMAR S. · ONLINE

Detection, JO population, gap-asking — all Auto-eligible once you trust the work. The carrier booking never moves from Supervised. The toggle exists. Auto is disabled by design.

ACT · OPS · 11:48

JO goes to the Ops. Tracking picks up.

One file. One thread. Zero re-keys end to end. The next milestone — pickup, customs, in transit — is already the Tracking Agent's problem.

JO-02517 · Now in Ops
HANDED OFF · 11:48 · ZERO RE-KEYS START TO FINISH
TRACKING ACTIVE
THE FULL ARC · QUOTED → DELIVERED
  1. QUOTEDMON 09:22
  2. ACCEPTEDMON 10:47
  3. JO POPULATEDMON 10:48
  4. GAPS FILLEDMON 11:34
  5. BOOKED · DHLMON 11:48
  6. PICKUPTUE 04:30
  7. IN TRANSITTUE — THU
  8. DELIVEREDTHU 18:00

Cascadia isn't waiting on you. Tracking agent picks up next milestone. Customer hears before they ask.

SAME LOOP · 12 MONTHS · INFINITY LOGISTICS · UAE

Booking no longer a bottleneck. Runs in the background.

Every accepted quote becomes a clean JO without anyone retyping a field — and the carrier booking is always your call.

ACCEPTANCE DETECTION
ANY
however the yes is worded
JO FROM THE WON QUOTE
AUTO
populated, not retyped
MISSING FIELDS ASKED
ONCE
one message, not four emails
RE-KEYS
0
quote → JO → ops
WHAT INFINITY DID WITH THE TIME BACK

Same team. Pointed at growth instead.

Booking didn't shrink the team. It moved them where the business needed humans — sales and customer experience. Infinity Logistics quoted 70% more shipments with the same five-person team, comparing Q4 2024 with Q4 2025.

BEFORE · BOOKING AGENT
BY HANDquote → JO, field by field
  • · Manually re-typing quote → JO
  • · Chasing 4 fields over 2–3 days
  • · Phoning carriers individually
  • · The coordinator's morning, every time
AFTER · BOOKING AGENT
SUPERVISINGnot re-keying, not phoning
  • ✓ Zero re-keys · agent populates
  • ✓ Gaps asked once, politely
  • ✓ Coordinator approves carrier slot
  • ✓ The rest of the morning back
Nipin Narayan, Managing Director, Infinity Logistics FZE
Nipin Narayan
MD · INFINITY LOGISTICS · UAE
READ THE FULL CASE STUDY
READY WHEN YOU ARE

Booking. Reliable, transparent, fast, cost-effective.

We scope the first workflow, integration requirements and implementation plan with your team.

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